How to Request Services
Beginning services with us is a phone call away. Our intake team is available from 8am to 7pm to help you schedule an assessment appointment, where we will meet with you and determine which program meets your needs. We offer intake appointments at our clinic and at each of our school-based locations if needed.
When you call to make your assessment appointment, we will enroll you as a prospective client. To simplify the enrollment process, please have your medical insurance information on hand. If you don’t have this information, please call us anyway. We can still enroll you in care.
Though we encourage family participation in our clients’ treatment, Washington State law allows youth ages 13 and older to enroll in services without the consent of a parent or guardian.
I AM REALLY ONLY INTERESTED IN SEEING A PSYCHIATRIST. DO I HAVE TO SEE A THERAPIST TOO?
While medications can be a very important part of your wellness, research shows medications combined with therapy are more effective overall. We will ask you to begin your treatment by partnering with both a therapist and a psychiatric provider. Together you and your team will be able to determine the best plan of action from there.
I NEED AN AFTER SCHOOL OR WORK APPOINTMENT. DO YOU HAVE THOSE AVAILABLE?
We are open until 7PM Monday through Thursday and until 6PM on Fridays. After school times and early evenings are the most popular times in our outpatient clinics and those appointment times fill up quickly. You may be asked to consider an early morning or lunchtime appointment to begin until your therapist has a later opening.
I REALLY WANT MY CHILD TO SEE A THERAPIST AT THE SCHOOL. CAN I BE A PART OF THEIR TREATMENT IF THEY DO?
Absolutely! All of our school-based therapists welcome your involvement in services at the school.
I DON'T UNDERSTAND CONFIDENTIALITY RULES. AS A PARENT, SHOULDN'T I KNOW WHAT'S GOING ON FOR MY CHILD?
Confidentiality is an important aspect of treatment. Our therapists work very hard with you and your family to understand the importance of confidentiality while also opening up lines of communication in your family when this is the goal. You and your therapist will want to talk about how factors such as age and safety needs affect the role of confidentiality in your treatment.